![]() ![]() ![]() “You just feel like you’re constantly being nickeled and dimed with RSA. For mobile authenticators, confirm if there is any per-device cost for soft tokens, or if an unlimited number of enrolled devices is permitted for each user license. Will you need to purchase hardware authentication devices? Physical tokens add inventory, management, and shipping costs to consider. For administrative access with tiered permissions based on license version, confirm all functionality you depend on is available or collect a complete list of necessary upcharges. Does the service require the purchase and configuration of hardware within your environment? Confirm the initial and recurring costs for this equipment, and research the typical time and labor commitment necessary to set up these tools. ![]() Administrative Software/Hardware RequirementsĪre these included in the software license? Additional management software is often required for some companies – without this, customers can’t deploy MFA. Estimate and plan for how much it will cost to deploy multi-factor authentication to all of your apps and users. When investigating licensing costs, make sure to confirm whether licenses are named (locked to a single user ID) or transferable, whether there are add-on charges for additional devices or integrations configured, or delivery charges for different factor methods. Many hosted services provide a per-user license model, with a flat monthly or annual cost for each enrolled user. See if your vendor’s purchasing model requires that you pay per device, user or integration – this is important if your company plans to scale and add new applications or services in the future. How can you be sure you’re getting the best security return on your investment? Upfront Costs Our clients are able to easily self-enroll, deploy 2FA and SSO against their own applications, regardless of where they’re hosted, and Duo nearly halved our 2FA-related support workload.” -John Bryant, Chief Technology Officer, Options Technology Ltd. “With Duo, we were able to bring consistent security controls across all of our apps by streamlining to one MFA and SSO solution at a much lower total cost of ownership…. Don’t forget the many other unforeseen expenses like professional services and ongoing operation and administration costs that accumulate over time. For a two-factor authentication solution, that may include hidden costs, such as upfront, capital, licensing, support, maintenance, and operating costs. The total cost of ownership includes all direct and indirect costs of owning a product. There are some extra features on some and hidden costs in others. Not all multi-factor authentication (MFA) solutions are equal. Product & Engineering JanuDesdemona Bandini How to Evaluate the True Costs of Multi-Factor Authentication ![]()
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